Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Finance
HR
ITS
LDDI
Payroll
Procurement
Registrar
Web Communications
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Categories (17)
Faculty Resources
Links to resources, help guides and tips for faculty
Expand
Student Resources
Links to resources, help guides and tips for students
Expand
Accounts & Access
Information about authentication and access to academic and administrative systems.
Expand
Audio Visual & Classroom Support
Help articles about Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans, and Web Conferencing.
Expand
Desktop, Devices, & Software
Self-guided help for common issues with Office Computers, Devices, and Software
Expand
Email & Calendaring
Support articles for Union College's environment for email and calendaring.
Expand
Information Security
Information on how to protect and encrypt files and sensitive data.
Expand
IT Accessibility
Best practices for creating accessible online content.
Expand
Learning Design and Digital Innovation Support
Support articles for Learning Technologies like Nexus, Ensemble Media, Perusall and more!
Expand
Meeting & Event Support
Helpful documentation to provide guidance for all your multimedia needs for meetings, lectures, conferences and other events.
Expand
Network & Wireless
Help guides for academic, professional staff and students for wired/wireless connections.
Expand
Nexus Course Support
Documentation and help for Nexus courses.
Expand
Telephone, Cellular, & Voicemail
Support documentation for campus telephones, cellular, and voicemail support.
Expand
Training and Other Resources
Online training and other IT resources.
Expand
Web Support
Documentation on creating and maintaining web content..
Expand
Frequently Asked Questions (FAQs)
Find answers to your frequently asked questions about classrooms + labs, computer support, Nexus, networking, and more!
Expand
ITS Internal
Documents for ITS reference and use only.
Expand
Popular Articles
How to Use the Cisco VPN Client (Mac/PC)
MyApps Application Portal: Password Self-Service
Spectrum Cable TV Channel Line-Up
Google My Maps
Software
Recent Articles
Gradescope / Nexus Integration
How do I transition my Perusall course from an LTI 1.1 integration to LTI 1.3?
How do I transition my Gradescope assignments from an LTI 1.1 integration to LTI 1.3?
Eduroam Wireless Network Service
Messaging in Nexus
Popular Tags
Nexus
(37)
Self-Service
(18)
Zoom
(17)
Cisco
(13)
Google
(13)
Voicemail
(13)
Security
(12)
Website
(12)
FAQ
(11)
iPhone
(11)