Popular Articles

How to Use the Cisco VPN Client
The Cisco VPN client allows you to access Union College resources from a computer when you are not physically at Union College.
Software
A list of current campus software licenses available.
Application for a Computer Account (AFCA)
In order to receive a Union College account for accessing systems, you will need to complete the appropriate form.  New employees should receive this form as part of their paperwork when hired.  For others, the appropriate form must be completed and returned it to ITS before the account can be created.
Google My Maps
Create and share custom maps with Google My Maps.
Cellular Plans
These cellular vendors provide offers to the Union Community.
How to Get Mathematica
Resources for getting & using Mathematica
Event & A/V Equipment Support
Learning Environments (LE) can help you figure out all your multimedia needs for meetings, lectures, conferences and other events. Our friendly, knowledgeable staff will help you with everything from simple equipment rental to venue setup support, as well as provide reliable onsite technical support throughout your event.
LinkedIn Learning Video Training
ITS provides all Union College students, faculty, and staff access to LinkedIn Learning, an online subscription library that teaches the latest software, creative, and business skills through high-quality instructional videos. LinkedIn Learning was formerly known as lynda.com.
Zoom Web Conferencing
How to use Zoom Web Conferencing.
How to Use Turnitin with Nexus
Turnitin is integrated with Nexus and allows faculty to check student work for plagiarism, as well as give paperless feedback.
Registering with a Network Account on a Mac
How to register a network account on a Mac.
Frequently Asked Questions about the Digital Studio
Frequently asked questions about the Digital Studio.
Eduroam Wireless Network Service
Using the eduroam wireless network service at other institutions.
G Suite at Union College
General information on G Suite (formerly known as Google Apps for Education)
Frequently Asked Questions about Video Conferences
Frequently asked questions about virtual meetings and video conferences (using Zoom)
Installing and Launching Ensemble Anthem
Ensemble Anthem is a powerful Mac and Windows solution supporting your lecture capture, screen capture and flipped learning needs that easily integrates with your Ensemble Media Library (the platform which streams audio/video content like YouTube–without the ads). Ensemble Anthem enables you to easily record screen movements with audio, and/or record video from a webcam. This article describes how to login to Ensemble, and install and launch Ensemble Anthem.
Voicemail Support
Instructions for using voicemail on your campus phone.
2-Step Verification for Google Apps
Set up your 2-step verification to provide an additional layer of security for your Union College Google Apps account including Gmail, Google Drive, and other Google Apps for Education services.
Frequently Asked Questions about WebAdvisor
Frequently asked questions about WebAdvisor, the online advising system used by both students and faculty.
Telephone User Guides
Quick reference guides with the more commonly used features and functions of Cisco (VOIP) Telephones.
Campus Events - Information and Changing Your Preferences
Information about the process for releasing messages to <campus-events@union.edu> and instructions for changing your delivery preferences.
Frequently Asked Questions about Nexus
Common questions about Nexus, Union College's Learning Management System (LMS).
Frequently Asked Questions about Equipment
Frequently asked questions about borrowing equipment
Registering as a GUEST on a Mac
How to register as a GUEST on Wifi using a Mac.
Sway
Quick start guide to Sway–an online platform for easy, beautiful, and engaging content displays. Sway intelligently formats content so the user can focus on creating the content, rather than organizing it.