Popular Articles

The Cisco VPN client allows you to access Union College resources from a computer when you are not physically at Union College.
MyApps is Union's Password Self-Service solution for accessing resources and changing or resetting passwords. This articles looks at how to manage your password.
Create and share custom maps with Google My Maps.
A list of current campus software licenses available.
Apporto is a cloud-based virtual computer lab for students to access applications over the internet i.e. SPSS, Eviews.
Find the Spectrum Cable TV line-up here.
Want to play a video in your live Zoom session? Read this article first!
Okta is a data security platform that Union deploys to enable Multi-Factor Authentication. Following are the steps you must follow to set up the factors to use with Okta.
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted. This guide helps you find alternatives for these unforeseen situations, including: General pre-disruption planning tips; Get started with your instructional continuity plan; Strategies for moving course online; and Resources.
How to use Zoom Web Conferencing.
Information on using Zoom for your classes
In order to receive a Union College account for accessing systems, you will need to complete the appropriate form.  New employees should receive this form as part of their paperwork when hired.  For others, the appropriate form must be completed and returned it to ITS before the account can be created.
ITS provides all Union College students, faculty, and staff access to LinkedIn Learning, an online subscription library that teaches the latest software, creative, and business skills through high-quality instructional videos. LinkedIn Learning was formerly known as lynda.com.
Learning Environments (LE) can help you figure out all your multimedia needs for meetings, lectures, conferences and other events. Our friendly, knowledgeable staff will help you with everything from simple equipment rental to venue setup support, as well as provide reliable onsite technical support throughout your event.
These resources are available to assist in continuing Union College business operations if you are working remotely from home or elsewhere.
MyApps is Union's Password Self-Service solution for accessing resources and changing or resetting passwords. This article looks at the MyApps Dashboard and how to customize it to make it "yours".
Find out how to access your billing and payment information through Union's Self-Service portal.
Old versions of Microsoft Office files may need to be updated to allow the Accessibility Checker to run.
General information on Google Workspace (formerly known as Google Apps for Education or GSuite)
As ITS receives commonly asked questions from about Multi-Factor Authentication, they will get added to this Frequently Asked Questions list.
Resources for getting & using Mathematica
Frequently asked questions about virtual meetings and video conferences (using Zoom)
Frequently asked questions about the Digital Studio.
Ensemble Anthem is a powerful Mac and Windows solution supporting your lecture capture, screen capture and flipped learning needs that easily integrates with your Ensemble Media Library (the platform which streams audio/video content like YouTube–without the ads). Ensemble Anthem enables you to easily record screen movements with audio, and/or record video from a webcam. This article describes how to login to Ensemble, and install and launch Ensemble Anthem.
Instructions for using voicemail on your campus phone.