Popular Articles

How to Use the Cisco VPN Client (Mac/PC)
The Cisco VPN client allows you to access Union College resources from a computer when you are not physically at Union College.
Software
A list of current campus software licenses available.
Google My Maps
Create and share custom maps with Google My Maps.
MyApps Application Portal: Password Self-Service
MyApps is Union's Password Self-Service solution for accessing resources and changing or resetting passwords. This articles looks at how to manage your password.
Keep Teaching: Academic + Instructional Continuity During Disruption
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted. This guide helps you find alternatives for these unforeseen situations, including: General pre-disruption planning tips; Get started with your instructional continuity plan; Strategies for moving course online; and Resources.
Apporto Virtual Computer Lab
Apporto is a cloud-based virtual computer lab for students to access applications over the internet i.e. SPSS, Eviews.
Attending Classes with Zoom
Information on using Zoom for your classes
Application for a Computer Account (AFCA)
In order to receive a Union College account for accessing systems, you will need to complete the appropriate form.  New employees should receive this form as part of their paperwork when hired.  For others, the appropriate form must be completed and returned it to ITS before the account can be created.
Zoom Web Conferencing
How to use Zoom Web Conferencing.
Resources for Working Remotely
These resources are available to assist in continuing Union College business operations if you are working remotely from home or elsewhere.
LinkedIn Learning Video Training
ITS provides all Union College students, faculty, and staff access to LinkedIn Learning, an online subscription library that teaches the latest software, creative, and business skills through high-quality instructional videos. LinkedIn Learning was formerly known as lynda.com.
Get access to Mathematica Desktop, Mathematica Online, and Wolfram|Alpha Pro
Resources for getting & using Mathematica
Event & A/V Equipment Support
Learning Environments (LE) can help you figure out all your multimedia needs for meetings, lectures, conferences and other events. Our friendly, knowledgeable staff will help you with everything from simple equipment rental to venue setup support, as well as provide reliable onsite technical support throughout your event.
Google Workspace at Union College
General information on Google Workspace (formerly known as Google Apps for Education or GSuite)
Installing and Launching Ensemble Anthem
Ensemble Anthem is a powerful Mac and Windows solution supporting your lecture capture, screen capture and flipped learning needs that easily integrates with your Ensemble Media Library (the platform which streams audio/video content like YouTube–without the ads). Ensemble Anthem enables you to easily record screen movements with audio, and/or record video from a webcam. This article describes how to login to Ensemble, and install and launch Ensemble Anthem.
Unable to Run the Microsoft Accessibility Checker
Old versions of Microsoft Office files may need to be updated to allow the Accessibility Checker to run.
Frequently Asked Questions about Video Conferences
Frequently asked questions about virtual meetings and video conferences (using Zoom)
Frequently Asked Questions about the Digital Studio
Frequently asked questions about the Digital Studio.
Eduroam Wireless Network Service
Using the eduroam wireless network service at other institutions.
Registering with a Network Account on a Mac
How to register a network account on a Mac.
Voicemail Support
Instructions for using voicemail on your campus phone.
Telephone User Guides
Quick reference guides with the more commonly used features and functions of Cisco (VOIP) Telephones.
How to Use Turnitin with Nexus
Turnitin is integrated with Nexus and allows faculty to check student work for plagiarism, as well as give paperless feedback.
Quality Assurance, Accessibility and SEO scans of websites
Information on how to use Siteimprove to identify problems with a website.
Creating Accessible PDFs
Tips and common errors when creating PDFs.