- Knowledge Base
- Desktop, Devices, & Software
Mathmatica is a computational software program used in scientific, engineering, and mathematical fields, and well as other areas of technical computing. Find information on using Mathmatica here.
- Knowledge Base
- Web Support
Information on how to use Siteimprove to identify problems with a website.
- Knowledge Base
- Email & Calendaring
Frequently asked questions about G Suite (formerly Google Apps for Education)
- Knowledge Base
- Learning Technology Support
Information about reserving iPads for your course.
- Knowledge Base
- Learning Technology Support
- Multimedia
- Ensemble Video
How to add videos to an Ensemble Video playlist.
- Knowledge Base
- Learning Technology Support
- Multimedia
- Ensemble Video
Instructions for how to make a playlist of videos hosted on the Ensemble streaming platform that can get embedded into any webpage.
- Knowledge Base
- Learning Technology Support
- Multimedia
- Ensemble Video
Instructions for how to add a video file to Ensemble video streaming platform.
- Knowledge Base
- Meeting & Event Support
Learning Environments (LE) can help you figure out all your multimedia needs for meetings, lectures, conferences and other events. Our friendly, knowledgeable staff will help you with everything from simple equipment rental to venue setup support, as well as provide reliable onsite technical support throughout your event.
- Knowledge Base
- Audio Visual & Classroom Support
- Digital Studio
A list of all equipment in the Digital Studio rooms
- Knowledge Base
- Desktop, Devices, & Software
A list of current campus software licenses available.
- Knowledge Base
- Desktop, Devices, & Software
ITS currently has a campus-wide software license for MatLab.
- Knowledge Base
- Training and Other Resources
The college has access to IT research information and webinars from Gartner Groups.
- Knowledge Base
- Email & Calendaring
How to transfer your Union College email over to another Gmail account.
- Knowledge Base
- Telephone, Cellular, & Voicemail
Articles to help you set up and manage your iPhone.
- Knowledge Base
- Nexus Course Support
You can add Perusall activities directly through your Nexus course website.
- Knowledge Base
- Meeting & Event Support
Frequently asked questions about virtual meetings and video conferences (using Zoom)
- Knowledge Base
- Learning Technology Support
- Content Mgmt Platforms
Quick start guide to Sway–an online platform for easy, beautiful, and engaging content displays. Sway intelligently formats content so the user can focus on creating the content, rather than organizing it.
- Knowledge Base
- Telephone, Cellular, & Voicemail
These cellular vendors provide offers to the Union Community.
- Knowledge Base
- Email & Calendaring
Find out to apply create and apply labels and filters to your emails.
- Knowledge Base
- Network, Wireless, + Cable TV
- VPN
The Cisco VPN client allows you to access Union College resources from a computer when you are not physically at Union College.
- Knowledge Base
- Information Security
Remove passwords from your internet browser using these simple directions. (PC)
- Knowledge Base
- Telephone, Cellular, & Voicemail
Quick reference guides with the more commonly used features and functions of Cisco (VOIP) Telephones.
- Knowledge Base
- Information Security
Remove passwords from your internet browser using these simple directions. (Mac)
- Knowledge Base
- Information Security
Protect your PC by setting a password for the screen saver and sleep mode. (Windows 7)
- Knowledge Base
- Information Security
Here's how to protect your Mac computer by setting a password for your screensaver.