Recently Modified Articles

Book an Appointment with Learning Design and Digital Innovation Staff
Need Help? Book an appointment directly on a Learning Design and Digital Innovation team member's appointment calendar.
Cisco Unity Connection Voicemail System
This document contains the phone menu guide for the Cisco Unity Connection voicemail system.
Voicemail Support
Instructions for using voicemail on your campus phone.
PebblePad
Pebblepad is our new learning portfolio platform that replaces Pathbrite.
Google Chrome: "Your organization will manage this profile"
Your Union Google account is not being monitored by Union ITS.
Frequently Asked Questions about Multi-Factor Authentication (MFA)
As ITS receives commonly asked questions from about Multi-Factor Authentication, they will get added to this Frequently Asked Questions list.
Using Quickmail in Nexus to Communicate with your Students
Learn how to send an email to your entire class or selected students in your Nexus course using the Quickmail block.
Learning Design and Digital Innovation Trainings/Events (+ Past Recordings)
Find out about upcoming Learning Technology trainings as well as information about how to sign-up with a member of the Learning Design and Digital Innovation team
Student Billing Self Service
Find out how to access your billing and payment information through Union's Self-Service portal.
Frequently Asked Questions about Network + Wireless Services
Frequently asked questions about Union’s networks.
Registering as a GUEST on a PC
How to register as a GUEST on Wifi using a PC.
Registering with a Network Account on a Mac
How to register a network account on a Mac.
Instructional Facility Equipment Updates for Fall Term 2021
ITS is installing additional equipment in electronic classrooms and other learning spaces where faculty have indicated blended, synchronous instruction (i.e., teaching occurring in real time, to both remote and face-to-face students). All of the following equipment listed has either arrived and is in the process of being installed or is on back-order due to high demand on the supply chain.
Resources for Working Remotely
These resources are available to assist in continuing Union College business operations if you are working remotely from home or elsewhere.
Best Practices for Online Tests
As circumstances arise that require you to teach online, you may find yourself needing to administer tests online. In the guidance that follows, the term "tests" includes quizzes, exams, and other assessments that can normally be delivered in the form of a document that students receive, complete, and return to the professor.
ITS Updates Fall 2020
Learn about important updates/reminders from ITS to help prepare for fall 2020 term startup!
Using AirMedia to Display your Mobile Device in the Classroom
How to use Crestron's AirMedia to display your mobile device - installed in a majority of ISEC classrooms.
Crestron Unified Communnications (UC) Sound Bar with Zoom
The Crestron UC has a built-in camera and echo-canceling line array microphone as well as a soundbar. Locations that have this equipment (ISEC213, Old Chapel 308). There are also two (2) moveable carts in Grant 017 and 018.
Making an Appointment Schedule in Google Calendar
The new Appointments Schedule feature in Google Calendar will make it much easier for others to make an appointment with you, and easier for you to create and manage appointment slots.
Panopto
Use Panopto to create, host share, and stream videos.
Vibe Interactive Whiteboards
Get started using our Vibe Interactive Whiteboards.
Best Practices for Effective Video Conferencing
Resources
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted.
This guide provides information on locations with lecture capture equipment, loaner equipment, equipment purchasing recommendations, quick links to online resources, and ITS support documentation + LinkedIn Learning training videos.
Strategies for moving course online
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted.
This guide provides faculty with strategies for moving course online.
Frequently Asked Questions about Video Conferences
Frequently asked questions about virtual meetings and video conferences (using Zoom)