- Knowledge Base
- Network, Wireless, + Cable TV
- VPN
For PC/Windows users on the Union domain, this will allow you set up your computer to log into the VPN before logging into your computer.
- Knowledge Base
- Student Resources
Information on using Zoom for your classes
- Knowledge Base
- Meeting & Event Support
- Zoom
Tips on settings to secure Zoom Virtual meetings and prevent unauthorized access (i.e., "Zoomboming").
- Knowledge Base
- Meeting & Event Support
- Zoom
As ITS receives questions from faculty about Zoom, we are adding them to this Frequently Asked Questions list.
- Knowledge Base
- Audio Visual & Classroom Support
Apporto is a cloud-based virtual computer lab for students to access applications over the internet i.e. SPSS, Eviews.
- Knowledge Base
- Learning Technology Support
- Academic + Instructional Continuity During Disruption
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted.
This guide provides information on locations with lecture capture equipment, loaner equipment, equipment purchasing recommendations, quick links to online resources, and ITS support documentation + LinkedIn Learning training videos.
- Knowledge Base
- Training and Other Resources
These resources are available to assist in continuing Union College business operations if you are working remotely from home or elsewhere.
- Knowledge Base
- Nexus Course Support
Ensemble is now integrated right into Nexus making it much easier to give access to audio files, videos, and your playlists.
- Knowledge Base
- Desktop, Devices, & Software
These instructions guide the user through the process of downloading and installing the Creative Cloud desktop app for Mac or Windows.
- Knowledge Base
- Learning Technology Support
- Multimedia
- Ensemble Video
Instructions for how to make a playlist of videos hosted on the Ensemble streaming platform that can get embedded into any webpage.
- Knowledge Base
- Telephone, Cellular, & Voicemail
Quick reference guides with the more commonly used features and functions of Cisco (VOIP) Telephones.
- Knowledge Base
- Student Resources
The FCC announces the "Keep Americans Connected Pledge".
- Knowledge Base
- Desktop, Devices, & Software
Steps for logging in to Office 365 and downloading Microsoft Office.
- Knowledge Base
- Learning Technology Support
- Academic + Instructional Continuity During Disruption
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted. This guide helps you find alternatives for these unforeseen situations, including: General pre-disruption planning tips; Get started with your instructional continuity plan; Strategies for moving course online; and Resources.
- Knowledge Base
- Network, Wireless, + Cable TV
- VPN
The Cisco VPN client allows you to access Union College resources from a computer when you are not physically at Union College.
- Knowledge Base
- Nexus Course Support
Quickly and securely create, analyze, and grade coursework using Google Docs through Nexus. Create and analyze assignments with individualized comment bank, rubrics, and originality reports.
- Knowledge Base
- Network, Wireless, + Cable TV
- Wireless
How to register a network account on a Mac.
- Knowledge Base
- Network, Wireless, + Cable TV
- Wireless
How to register a network account on a PC.
- Knowledge Base
- Meeting & Event Support
- Zoom
How to use Zoom Web Conferencing.
- Knowledge Base
- Learning Technology Support
- Academic + Instructional Continuity During Disruption
As circumstances arise that require you to teach online, you may find yourself needing to administer tests online. In the guidance that follows, the term "tests" includes quizzes, exams, and other assessments that can normally be delivered in the form of a document that students receive, complete, and return to the professor.
- Knowledge Base
- Nexus Course Support
Perusall is a social annotation tool that integrates with Nexus via assignments. Perusall allows students and their instructors to collaboratively markup documents, articles, websites, etc. online. Instead of reading a document and discussing it, Perusall brings the discussion to the text
- Knowledge Base
- Telephone, Cellular, & Voicemail
Instructions for using voicemail on your campus phone.
- Knowledge Base
- Meeting & Event Support
- Zoom
If you have downloaded the ZOOM app and are having problems logging in, check here for some tips on performing the update.
- Knowledge Base
- Learning Technology Support
- Academic + Instructional Continuity During Disruption
In the event of an emergency situation caused by any number of factors, your ability to continue your class in the manner that you've planned may be impacted.
This guide provides faculty with strategies for moving course online.
- Knowledge Base
- Network, Wireless, + Cable TV
- VPN
Instructions for setting up Remote Desktop for Windows 10