Knowledge Base

Categories (16)

Information about authentication and access to academic and administrative systems.

Help articles about Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans, and Web Conferencing.

Self-guided help for common issues with Office Computers, Devices, and Software

Support articles for Union College's environment for email and calendaring.

Information on how to protect and encrypt files and sensitive data.

Best practices for creating accessible online content.

Support articles for Learning Technologies like Nexus, Ensemble Media, Perusall and more!

Helpful documentation to provide guidance for all your multimedia needs for meetings, lectures, conferences and other events.

Help guides for academic, professional staff and students for wired/wireless connections and cable TV.

Documentation and help for Nexus courses.

Links to resources, help guides and tips for students

Support documentation for campus telephones, cellular, and voicemail support.

Online training and other IT resources.

Documentation on creating and maintaining web content..

Find answers to your frequently asked questions about classrooms + labs, computer support, Nexus, networking, and more!

Yearly Fall Newsletter