Updating...

Skip to main content
Union College Home Page
  • All
  • Knowledge Base
  • Service Catalog
Sign In
Client Portal
  • Sign In
  • Search
  • Home
  • Finance
  • HR
  • ITS
  • LDDI
  • Payroll
  • Procurement
  • Registrar
  • Web Communications
  • Services
  • Knowledge Base
  • More Applications
    Skip to Knowledge Base content
    • Search Articles
    1. Knowledge Base
    2. ITS Internal
    3. Help Desk Students

     Help Desk Students

    Instructions for Help Desk Students to follow during work shifts.

    Articles (1)

    Help Desk Call Flow

    This article is for help desk students when answering calls.
    Blank

    Popular Articles

    • MyApps Application Portal: Password Self-Service
    • How to Use the Cisco VPN Client (Mac/PC)
    • Spectrum Cable TV Channel Line-Up
    • Google My Maps
    • MyApps Application Portal: The Dashboard
    View All Popular Articles

    Recent Articles

    • Teaching and Learning Resources on Generative AI
    • Designing for Dialogue: A Guide to Constructive Online Spaces
    • Google AI NotebookLM in Teaching and Learning
    • Google Sites
    • Google My Maps
    View All Recent Articles

    Popular Tags

    • Nexus (29)
    • Self-Service (18)
    • Zoom (15)
    • Cisco (13)
    • Voicemail (13)
    • Google (12)
    • Security (12)
    • FAQ (11)
    • iPhone (11)
    • Website (11)
    View All Tags

    © 2025 Union College

    Union College
    807 Union St, Schenectady, NY 12308