MyApps Application Portal: Password Self-Service

Image: Okta Union College logo is a cloud-based application dashboard that brings all Single Sign-On protected resources in a single place for easy access.

It is also our new Password Self-Service solution providing users with the ability to change their current and expired passwords as well as reset a forgotten password via SMS, secondary (non-Union) email, or a voice call.

This article looks at how to register and use MyApps to manage your password changes and recovery options.


On This Page:

Initial Registration
Password Options
    Updating Your Recovery Options
    Updating Your Password
    Forgotten Password


Initial Registration

Setting up your password recovery options is a one-time process that can be completed in just a few minutes. If you find the timing of the prompt inconvenient, you can delay the initial registration by selecting [I don't have a secondary email address] and clicking the [Remind me later] button on the subsequent screen. You'll be reminded to complete the registration at the beginning of the following month.

  1. Go to, enter your username in the Username prompt, and click [Next].  Enter your Union password.
    Image: Union College login in page

  2. When you first log in, you will be asked to set up some password recovery options in the event you forget your password. While you aren't required to set these options, it is strongly recommended that you configure all of them.

  3. You can choose to use a secondary email address (not your Union account), phone number for a text message, or a phone number for a voice call. You will receive a verification code depending on the method(s) you choose.
    • If you provided a secondary email address, please check the email account you entered to find a confirmation email there and verify your address. 

      Image: Okta password recovery options

    • For Text Message or Voice recovery methods, enter the code in the text box provided and then click on the [Verify] button.

      Image: Setting op the Voice Call Verification

  4. Once you set up your recovery options, you can click the [Create My Account] button in the lower right to proceed.
  5. If you didn't set up all the password recovery methods you may get an additional message on the next screen. You can choose to ignore this and click [Remind Me Later] if you wish.
    Image: Okta profile update reminder screen











            You should now be signed in to your MyApps Application Dashboard.


Password Options


Updating Password Recovery Options

  1. After your initial login, you can change your password recovery settings at any time by going directly to or by clicking [Settings] in the lower-left corner of the Application Dashboard.
    • To update your secondary email address, click [Edit] under Personal Information and then you can change it.
    • To update your Text Message or Voice Call numbers, click [Add Phone Number] or [Edit] buttons under the appropriate window.
      Image: Updating the password recovery options



Updating Your Password

  1.  To update your existing password, log into the Dashboard and click [Settings] in the lower left.
  2. You can easily change your password here (if you know your existing one). 
Please note this will update your password across most Union resources, including Gmail. 

Image: Changing your password


Forgotten Password

  1. If you have forgotten your password, you can easily reset it from the Okta login page by clicking [Need help signing in?] and selecting the [Forgot Password] link.
    Image: Forgotten password link in sign on screen

  2. If you have previously set up any of the password recovery methods, you can use one of them to receive a verification code.  Once you enter the verification code, you will be prompted to set a new password.

    Image: Entering your email address in forgotten password screen






If you are having difficulty or you have unanswered questions, please contact the Help Desk through the ITS Service Catalog or call (518) 388-6400.








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Article ID: 109365
Mon 6/8/20 11:10 AM
Mon 6/22/20 7:07 AM

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