Alerts & Updates

Introductory video about our new ticketing system

October is National Cybersecurity Awareness Month
SANS Security Awareness Tip of the Day

Never Respond to Emails Asking for Personal Information November 11, 2019

Companies you do business with should never ask for your account information, credit card numbers or password in an email. If you have any questions about an email you receive that supposedly came from your financial institution or service provider, find their number on their website and call them.

To learn more, check out this OUCH! newsletter.

Help Desk

ITS Help Desk Hours 

Monday 8:30 AM to 4:54 PM
Tuesday 8:30 AM to 4:54 PM
Wednesday 8:30 AM to 4:54 PM
Thursday 8:30 AM to 4:54 PM
Friday 8:30 AM to 4:54 PM

Please contact us for assistance at 518.388.6400.

Systems Maintenance

Systems may be unavailable during these times.

Tuesday 4:00 AM - 8:00 AM
Wednesday 4:00 AM - 8:00 AM
Thursday 4:00 AM - 8:00 AM
Sunday 6:00 AM - 12:00 PM