Service Catalog

Categories (12)

Accounts & Access

Authentication and access to academic and administrative systems.
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Audio Visual & Classroom Support

Classroom & Lab Computers, Instructor Podiums, AV Support & Equipment Loans, and Web Conferencing.
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Teaching & Learning Technology

Learning Technologies staff can consult with faculty on a variety of teaching strategies and technologies.
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Computers, Devices, & Printers

Computers, Devices, & Printers
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Administrative & Business

Systems and resources that support business and administrative functions.
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Email & Calendaring

Support for Union College's environment for e-mail and calendaring.
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Network & Wireless

Connectivity for academic, professional staff and students through wired and wireless connections.
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File Sharing & Collaboration

Resources supporting collaboration, including local shared file access and
Google Workspace (formerly Google Apps for Education or GSuite) Calendar, Groups, Drive, and Team Drive.
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Telephone & Voice Services

Campus Telephones (moves, adds, or changes), Voicemail and Conference Calling
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Training & Development

Request one-on-one or group trainings on ITS related technologies and services.
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General Help

Looked through everything and don't see what you need? Enter a general help ticket here.
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New Employee Onboarding

Below are links to services that managers may need for helping set up permissions/equipment for new employees
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