Popular Services

Any request related to Accounts & Access not covered in other service request forms.


Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request to access to Google Additional Services


Request assistance with Union College owned printers.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request assistance with resetting your Okta Verify.


Request assistance with your Union College owned computer.


Request assistance purchasing technology equipment.


Request creation or modification of network file shares.


Request changes to Colleague screens and programs.


Request assistance with resetting your password.


AP test score review and processing


Any request related to Colleague not covered in other service request forms.


Request AV support for an event or conference


Request new Software to be installed in a classroom or lab.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


For general help setting something up or getting access to a system.


Request creation or modification of a shared Google Calendar.


Request creation or modification of a Google Group.


Request creation of a shared (delegated) email account.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.


For all requests relating to file transfers.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Add/Drop processing