Popular Services
For general help setting something up or getting access to a system.
Request assistance with Union College owned printers.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Any request related to Accounts & Access not covered in other service request forms.
Request creation of a shared (delegated) email account.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request to access to Google Additional Services
Request creation or modification of a shared Google Calendar.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Any request related to Colleague not covered in other service request forms.
Request to have your computer equipment moved or picked up to recycle.
Request software installation to a Union College owned and managed device
Request creation or modification of a Colleague Report, Query, or XUQP.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request assistance with your Union College owned computer.
Processing of change of major form (including first time major declaration)
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request creation or modification of network file shares.
Request assistance purchasing technology equipment.
Request AV support for an event or conference.