Popular Services
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request AV support for an event or conference.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Any request related to Accounts & Access not covered in other service request forms.
For support issues pertaining to technology within classrooms managed directly by ITS.
Ask any general Finance questions here that do not fit into the other categories.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request assistance with Union College owned printers.
Request to access to Google Additional Services
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Request assistance purchasing technology equipment.
Request to have your computer equipment moved or picked up to recycle.
Any request related to Colleague not covered in other service request forms.
Modifying courses after the schedule has been published
Submit your questions, concerns or help requests regarding www.union.edu.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.