Popular Services
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Any request related to Accounts & Access not covered in other service request forms.
Any request related to Colleague not covered in other service request forms.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request assistance purchasing technology equipment.
Request to access to Google Additional Services
Request assistance with Union College owned printers.
Request software installation to a Union College owned and managed device
If you do not see a form for your specific service request, use the General Telecom Request form for help
Submit your questions, concerns or help requests regarding www.union.edu.
Request to have your computer equipment moved or picked up to recycle.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request creation of a shared (delegated) email account.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request assistance with your Union College owned computer.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.