Popular Services
For general help setting something up or getting access to a system.
Request assistance with Union College owned printers.
Any request related to Accounts & Access not covered in other service request forms.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
For support issues pertaining to technology within classrooms managed directly by ITS.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Any request related to Colleague not covered in other service request forms.
Request software installation to a Union College owned and managed device
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request for adding users to a computer.
Submit your questions, concerns or help requests regarding www.union.edu.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request to access to Google Additional Services
Request creation or modification of a shared Google Calendar.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.