Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request changes to Colleague screens and programs.
Request creation of a shared (delegated) email account.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request assistance with your Union College owned computer.
Request AV support for an event or conference.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation or modification of a shared Google Calendar.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request assistance with Union College owned printers.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Request creation or modification of network file shares.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Ask questions here about purchasing including topics like creating a requisition or supplier invoice request, viewing your purchase order balance or creating a return.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Any requests related to Business Objects or Tableau reporting tools.
Any request related to Colleague not covered in other service request forms.