Popular Services
For general help setting something up or getting access to a system.
Submit your questions, concerns or help requests regarding www.union.edu.
Request AV support for an event or conference.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with Union College owned printers.
Request creation of a shared (delegated) email account.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Request creation or modification of a Colleague computed column.
Request to access to Google Additional Services
Request assistance purchasing technology equipment.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request changes to Colleague screens and programs.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Any request related to Colleague not covered in other service request forms.
Ask any general Finance questions here that do not fit into the other categories.
Request creation or modification of a Colleague Report, Query, or XUQP.
Any requests related to Business Objects or Tableau reporting tools.
Ask any general payroll questions here that do not fit into the other categories.
Modifying courses after the schedule has been published