Popular Services

For general help setting something up or getting access to a system.

Request assistance with your Union College owned computer.

Request to access to Google Additional Services

Request creation or modification of a Google Group.

Request assistance purchasing technology equipment.

Any request related to Accounts & Access not covered in other service request forms.

Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.

Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.

For support issues pertaining to technology within classrooms managed directly by ITS.

Request assistance with resetting your password.

Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).

Request creation or modification of a Colleague computed column.

Request creation or modification of a Colleague Report, Query, or XUQP.

Request assistance with Union College owned printers.

Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.

Request creation or modification of a shared Google Calendar.

Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.

Request creation of a shared (delegated) email account.

Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.

The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).

When you don't know what else to do, click here!

Request creation or modification of network file shares.

Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.

Request changes to Colleague screens and programs.