Popular Services

Any request related to Accounts & Access not covered in other service request forms.


Request assistance with Union College owned printers.


For general help setting something up or getting access to a system.


Request changes to Colleague screens and programs.


Request assistance purchasing technology equipment.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request to access to Google Additional Services


Request to have your computer equipment moved or picked up to recycle.


Request creation of a shared (delegated) email account.


Request creation or modification of network file shares.


Request assistance with resetting your password.


Submit your questions, concerns or help requests regarding www.union.edu.


Any request related to Colleague not covered in other service request forms.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request assistance with your Union College owned computer.


Add/Drop processing


Ask any general HR questions here that do not fit into the other categories.


Change of grade by faculty


If you do not see a form for your specific service request, use the General Telecom Request form for help


The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).


Request software installation to a Union College owned and managed device


Any requests related to Business Objects or Tableau reporting tools.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request assistance with resetting your Okta Verify.