Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Technology support.
For general help setting something up or getting access to a system.
Request to access to Google Additional Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
For support issues pertaining to technology within classrooms managed directly by ITS.
Videoconferencing (Zoom and CISCO Telepresence), online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
Any request related to Accounts & Access not covered in other service request forms.
Request AV support for an event or conference
Request assistance with resetting your password.
Request creation or modification of a Google Group.
Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.
Any request related to Colleague not covered in other service request forms.
Request Audio Visual equipment for an event.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Request assistance with Union College owned printers.
Request creation of a shared (delegated) email account.
Request changes to Colleague screes and programs.
Request software installation to a Union College owned and managed device
Request creation or modification of network file shares.
Request assistance with your Union College owned computer.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request new Software to be installed in a classroom or lab.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request change of access right to ONESolution (ifas).