Popular Services
For general help setting something up or getting access to a system.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Any request related to Accounts & Access not covered in other service request forms.
Ask any general Finance questions here that do not fit into the other categories.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request to have your computer equipment moved or picked up to recycle.
Request creation of a shared (delegated) email account.
Request assistance with Union College owned printers.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of network file shares.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request AV support for an event or conference.
Any requests related to Business Objects or Tableau reporting tools.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Request software installation to a Union College owned and managed device
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Submit your questions, concerns or help requests regarding www.union.edu.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Any request related to Colleague not covered in other service request forms.