Popular Services

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Technology support.

For support issues pertaining to technology within classrooms managed directly by ITS.

Request AV support for an event or conference

Any request related to Accounts & Access not covered in other service request forms.

Request assistance with resetting your password.

Request creation or modification of network file shares.

Request creation of a shared (delegated) email account.

Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.

For general help setting something up or getting access to a system.

Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.

Request to access to Google Additional Services

Any request related to Colleague not covered in other service request forms.

Request creation or modification of a Colleague computed column.

Request creation or modification of a shared Google Calendar.

Request Audio Visual equipment for an event.

Request assistance with Union College owned printers.

For all requests relating to file transfers.

Request for adding users to a computer.

Request to have your computer equipment moved or picked up to recycle.

Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.

Request creation or modification of a Google Group.

Request change of access right to ONESolution (ifas).

Videoconferencing (Zoom and CISCO Telepresence), online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Any requests related to Business Objects or Tableau reporting tools.