Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request to have your computer equipment moved or picked up to recycle.
Request creation of a shared (delegated) email account.
Request assistance with Union College owned printers.
Ask any general Finance questions here that do not fit into the other categories.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request creation or modification of network file shares.
For support issues pertaining to technology within classrooms managed directly by ITS.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request AV support for an event or conference.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Any requests related to Business Objects or Tableau reporting tools.
Submit your questions, concerns or help requests regarding www.union.edu.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.