Popular Services

Any request related to Accounts & Access not covered in other service request forms.


For general help setting something up or getting access to a system.


Request assistance with resetting your Okta Verify.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request creation of a shared (delegated) email account.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Add/Drop processing


Request assistance with Union College owned printers.


Request AV support for an event or conference.


Request assistance with resetting your password.


Ask questions here about financial reports including topics like transaction details or cost center reports.


Request creation or modification of a Colleague Report, Query, or XUQP.


Request creation or modification of a Google Group.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request assistance purchasing technology equipment.


Request assistance with your Union College owned computer.


When you don't know what else to do, click here!


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Request software installation to a Union College owned and managed device


Submit your questions, concerns or help requests regarding www.union.edu.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


Update course schedule term to term


General registration help


Ask any general HR questions here that do not fit into the other categories.


Any requests related to Business Objects or Tableau reporting tools.