Popular Services
Any request related to Accounts & Access not covered in other service request forms.
For general help setting something up or getting access to a system.
Request assistance with Union College owned printers.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request changes to Colleague screens and programs.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request creation of a shared (delegated) email account.
Request assistance purchasing technology equipment.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request to have your computer equipment moved or picked up to recycle.
Request software installation to a Union College owned and managed device
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Request new Software to be installed in a classroom or lab.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Any request related to Colleague not covered in other service request forms.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.