Popular Services
For general help setting something up or getting access to a system.
Request to access to Google Additional Services
Any request related to Accounts & Access not covered in other service request forms.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Submit your questions, concerns or help requests regarding www.union.edu.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request to have your computer equipment moved or picked up to recycle.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Ask any general Finance questions here that do not fit into the other categories.
Request AV support for an event or conference.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Modifying courses after the schedule has been published
Any request related to Colleague not covered in other service request forms.
Request creation or modification of a Colleague computed column.
Any requests related to Business Objects or Tableau reporting tools.
Request software installation to a Union College owned and managed device