Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request assistance with your Union College owned computer.
Request assistance with Union College owned printers.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request to have your computer equipment moved or picked up to recycle.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request AV support for an event or conference.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Any requests related to Business Objects or Tableau reporting tools.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request assistance purchasing technology equipment.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Submit your questions, concerns or help requests regarding www.union.edu.
Ask any general payroll questions here that do not fit into the other categories.
Request creation or modification of a Colleague download file.
Request creation or modification of a Colleague computed column.
Any request related to Colleague not covered in other service request forms.