Popular Services

Any request related to Accounts & Access not covered in other service request forms.


For general help setting something up or getting access to a system.


Request assistance with resetting your Okta Verify.


Request AV support for an event or conference.


Request creation of a shared (delegated) email account.


When you don't know what else to do, click here!


Request to access to Google Additional Services


Request to have your computer equipment moved or picked up to recycle.


Request assistance with Union College owned printers.


Add/Drop processing


Request software installation to a Union College owned and managed device


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request creation or modification of a Google Group.


Request assistance with resetting your password.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request assistance purchasing technology equipment.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request changes to Colleague screens and programs.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


Request notarized transcript or diploma


Assessment/review/processing of transfer credit


Ask questions here about financial reports including topics like transaction details or cost center reports.


Any requests related to Business Objects or Tableau reporting tools.


General registration help