Popular Services

Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.

Request assistance purchasing technology equipment.

Videoconferencing (Zoom and CISCO Telepresence), online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Any request related to Accounts & Access not covered in other service request forms.

Request for adding users to a computer.

For general help setting something up or getting access to a system.

For support issues pertaining to technology within classrooms managed directly by ITS.

Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.

Request Audio Visual equipment for an event.

Request AV support for an event or conference

Request creation or modification of a Colleague download file.

Test Description

Request assistance with resetting your password.

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Technology support.

Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.

Request creation or modification of a Google Group.

Request to access to Google Additional Services

Request creation of a shared (delegated) email account.

Request creation or modification of a Colleague computed column.

Request creation or modification of network file shares.

Request to have your computer equipment moved or picked up to recycle.

The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).

Any request related to Colleague not covered in other service request forms.

Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.