For general help setting something up or getting access to a system.
Request to access to Google Additional Services
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with resetting your password.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request assistance with your Union College owned computer.
Request changes to Colleague screens and programs.
Request assistance purchasing technology equipment.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Any request related to Colleague not covered in other service request forms.
Request creation or modification of a Colleague computed column.
If you do not see a form for your specific service request, use the General Telecom Request form for help
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request creation or modification of a Colleague Report, Query, or XUQP.
Request AV support for an event or conference
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.
Request creation or modification of a Google Group.
Request creation or modification of a shared Google Calendar.
Request creation or modification of network file shares.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request assistance with Union College owned printers.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request to have your computer equipment moved or picked up to recycle.
Request creation of a shared (delegated) email account.