Popular Services
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Any request related to Accounts & Access not covered in other service request forms.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request creation of a shared (delegated) email account.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request assistance with your Union College owned computer.
Request assistance purchasing technology equipment.
Any request related to Colleague not covered in other service request forms.
Processing change of minor form (including first time minor declaration
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request to access to Google Additional Services
Request to have your computer equipment moved or picked up to recycle.
For support issues pertaining to technology within classrooms managed directly by ITS.
Modifying courses after the schedule has been published
Request AV support for an event or conference.
Request assistance with Union College owned printers.
Faculty, Dean or Program can request to update student advisor
Request for adding users to a computer.
Request changes to Colleague screens and programs.