Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request AV support for an event or conference.
Request creation of a shared (delegated) email account.
Request assistance with Union College owned printers.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance with your Union College owned computer.
Request to have your computer equipment moved or picked up to recycle.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request changes to Colleague screens and programs.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request to access to Google Additional Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Processing of change of major form (including first time major declaration)
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Processing change of minor form (including first time minor declaration
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Any request related to Colleague not covered in other service request forms.
Modifying courses after the schedule has been published