Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with your Union College owned computer.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request creation of a shared (delegated) email account.
Submit your questions, concerns or help requests regarding www.union.edu.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request changes to Colleague screens and programs.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of network file shares.
Request to have your computer equipment moved or picked up to recycle.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Any requests related to Business Objects or Tableau reporting tools.
Request assistance with Union College owned printers.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Ask any general Finance questions here that do not fit into the other categories.