Popular Services
Request AV support for an event or conference.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request to access to Google Additional Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request assistance purchasing technology equipment.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request creation of a shared (delegated) email account.
Any request related to Accounts & Access not covered in other service request forms.
Modifying courses after the schedule has been published
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request creation or modification of a Colleague download file.
Request creation or modification of a shared Google Calendar.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request to have your computer equipment moved or picked up to recycle.