Popular Services

Request AV support for an event or conference


Request to access to Google Additional Services


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


Self Service navigation help


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


For general help setting something up or getting access to a system.


Request creation or modification of a shared Google Calendar.


For support issues pertaining to technology within classrooms managed directly by ITS.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance purchasing technology equipment.


Request creation of a shared (delegated) email account.


Add/Drop processing


Modifying courses after the schedule has been published


Request assistance with resetting your password.


Assessment/review/processing of transfer credit


Incomplete grade processing


Student can receive credit for A Level courses per the Union College policies found on the Admisison website


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request creation or modification of a Google Group.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).