Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with your Union College owned computer.
Request AV support for an event or conference.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request changes to Colleague screens and programs.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request assistance purchasing technology equipment.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance with Union College owned printers.
Submit your questions, concerns or help requests regarding www.union.edu.
Requests for increasing the capacity of a Google Shared Drive.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request to access to Google Additional Services
Request creation of a shared (delegated) email account.
Modifying courses after the schedule has been published
Any request related to Colleague not covered in other service request forms.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.