Popular Services
Any request related to Accounts & Access not covered in other service request forms.
For general help setting something up or getting access to a system.
Request to have your computer equipment moved or picked up to recycle.
Request AV support for an event or conference.
Request assistance with Union College owned printers.
Submit your questions, concerns or help requests regarding www.union.edu.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request assistance purchasing technology equipment.
Request changes to Colleague screens and programs.
Request new Software to be installed in a classroom or lab.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request creation of a shared (delegated) email account.
Any request related to Colleague not covered in other service request forms.
Ask any general Finance questions here that do not fit into the other categories.
Request software installation to a Union College owned and managed device
Any requests related to Business Objects or Tableau reporting tools.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request creation or modification of a Colleague computed column.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.