Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request assistance with your Union College owned computer.
Submit your questions, concerns or help requests regarding www.union.edu.
Request creation of a shared (delegated) email account.
Request AV support for an event or conference.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request assistance with Union College owned printers.
Any requests related to Business Objects or Tableau reporting tools.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request changes to Colleague screens and programs.
Request assistance purchasing technology equipment.
Request to have your computer equipment moved or picked up to recycle.
Ask any general payroll questions here that do not fit into the other categories.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Any request related to Colleague not covered in other service request forms.
Request software installation to a Union College owned and managed device
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request new Software to be installed in a classroom or lab.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.