Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Submit your questions, concerns or help requests regarding www.union.edu.
Request assistance with your Union College owned computer.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request software installation to a Union College owned and managed device
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation of a shared (delegated) email account.
Request assistance with Union College owned printers.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request for adding users to a computer.
Modifying courses after the schedule has been published
Ask any general Finance questions here that do not fit into the other categories.
Request new Software to be installed in a classroom or lab.
Request assistance purchasing technology equipment.
Request AV support for an event or conference.
Request creation or modification of a Colleague Report, Query, or XUQP.
Any request related to Colleague not covered in other service request forms.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).