Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request AV support for an event or conference.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request to access to Google Additional Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request assistance with Union College owned printers.
Any request related to Colleague not covered in other service request forms.
Request software installation to a Union College owned and managed device
If you do not see a form for your specific service request, use the General Telecom Request form for help
Submit your questions, concerns or help requests regarding www.union.edu.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation or modification of a shared Google Calendar.
Request changes to Colleague screens and programs.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request creation of a shared (delegated) email account.
Request to have your computer equipment moved or picked up to recycle.
Request assistance purchasing technology equipment.
Ask any general Finance questions here that do not fit into the other categories.
Any requests related to Business Objects or Tableau reporting tools.