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Adding additional users to machines
  1. Services
  2. Desktop, Devices, & Printing
Request for adding users to a computer.
Additional G Suite Services Request
  1. Services
  2. Email & Calendaring
Request to access to Google Additional Services
Audio/Visual Support Request
  1. Services
  2. Audio Visual & Classroom Support
Request AV support for an event or conference
Classroom & Lab Technology Help
  1. Services
  2. Audio Visual & Classroom Support
For support issues pertaining to technology within classrooms managed directly by ITS.
Colleague Account Access Modification Request
  1. Services
  2. Accounts & Access
Request changes to Colleague screes and programs.
Computed Column Request
  1. Services
  2. Administrative & Business
Request creation or modification of a Colleague computed column.
Computer Issue
  1. Services
  2. Desktop, Devices, & Printing
Request assistance with your Union College owned computer.
Conference Call/Speakerphone Request
  1. Services
  2. Telephone & Voice Services
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Data File Download Request
  1. Services
  2. Administrative & Business
Request creation or modification of a Colleague download file.
Documentation
  1. Services
  2. General Help
Equipment Move or Pickup Request
  1. Services
  2. Desktop, Devices, & Printing
Request to have your computer equipment moved or picked up to recycle.
Event Support & AV Equipment Request
  1. Services
  2. Audio Visual & Classroom Support
Request Audio Visual equipment for an event.
File Share Request
  1. Services
  2. File Sharing & Collaboration
Request creation or modification of network file shares.
General Phishing
  1. Services
  2. General Help
General Printer Request
  1. Services
  2. Desktop, Devices, & Printing
Request assistance with Union College owned printers.