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- Services
- Computers, Devices, & Printers
Request for adding users to a computer.
- Services
- Email & Calendaring
Request to access to Google Additional Services
- Services
- Audio Visual & Classroom Support
Request AV support for an event or conference
- Services
- Administrative & Business
Any requests related to Business Objects or Tableau reporting tools.
- Services
- Telephone & Voice Services
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
- Services
- Telephone & Voice Services
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
- Services
- Audio Visual & Classroom Support
Request new Software to be installed in a classroom or lab.
- Services
- Audio Visual & Classroom Support
For support issues pertaining to technology within classrooms managed directly by ITS.
- Services
- Accounts & Access
Request changes to Colleague screens and programs.
- Services
- Administrative & Business
Request creation or modification of a Colleague computed column.
- Services
- Computers, Devices, & Printers
Request assistance with your Union College owned computer.
- Services
- Telephone & Voice Services
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
- Services
- Administrative & Business
Request creation or modification of a Colleague download file.
- Services
- Network & Wireless
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.