My Recently Visited Services
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of a shared Google Calendar.
Any request related to Accounts & Access not covered in other service request forms.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request to have your computer equipment moved or picked up to recycle.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Request assistance with your Union College owned computer.
Request new Software to be installed in a classroom or lab.
For general help setting something up or getting access to a system.
Request assistance purchasing technology equipment.
Submit your questions, concerns or help requests regarding www.union.edu.
Request assistance with Union College owned printers.
Request AV support for an event or conference.
Any request related to Colleague not covered in other service request forms.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request creation or modification of network file shares.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request changes to Colleague screens and programs.