My Recently Visited Services

Request assistance with resetting your password.


Request creation or modification of a shared Google Calendar.


Request assistance with resetting your Okta Verify.


Request creation or modification of a Google Group.


For support issues pertaining to technology within classrooms managed directly by ITS.


Processing of change of major form (including first time major declaration)


Ask questions here about financial reports including topics like transaction details or cost center reports.


Request assistance with Union College owned printers.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Request assistance with a virus and malware issue.


Request changes to Colleague screens and programs.


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Process pass/fail form for students


Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.


Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization


Ask any general Finance questions here that do not fit into the other categories.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


For general help setting something up or getting access to a system.


Any request related to Accounts & Access not covered in other service request forms.


Ask questions here about benefit plans including topics like coverage or how to make changes.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.