My Recently Visited Services
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request assistance with your Union College owned computer.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Request assistance with Union College owned printers.
Request to access to Google Additional Services
Request AV support for an event or conference.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request creation or modification of a shared Google Calendar.
Ask any general Finance questions here that do not fit into the other categories.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Requests for increasing the capacity of a Google Shared Drive.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.