My Recently Visited Services
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request changes to Colleague screens and programs.
Request to access to Google Additional Services
Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request creation of a shared (delegated) email account.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
For general help setting something up or getting access to a system.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Submit your questions, concerns or help requests regarding www.union.edu.
Request assistance with Union College owned printers.