My Recently Visited Services
Request assistance with a virus and malware issue.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request to access to Google Additional Services
Submit your questions, concerns or help requests regarding www.union.edu.
For general help setting something up or getting access to a system.
Request changes to Colleague screens and programs.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Any request related to Accounts & Access not covered in other service request forms.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Processing change of minor form (including first time minor declaration
Request assistance with Union College owned printers.
Request creation or modification of a shared Google Calendar.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request new Software to be installed in a classroom or lab.
Processing of change of major form (including first time major declaration)