My Recently Visited Services
Request creation or modification of network file shares.
Request assistance with a virus and malware issue.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Requests for increasing the capacity of a Google Shared Drive.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request to access to Google Additional Services
Request creation or modification of a shared Google Calendar.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
For general help setting something up or getting access to a system.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request assistance with your Union College owned computer.
For support issues pertaining to technology within classrooms managed directly by ITS.
Any request related to Accounts & Access not covered in other service request forms.
Request AV support for an event or conference.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.