My Recently Visited Services

For general help setting something up or getting access to a system.


When you don't know what else to do, click here!


For support issues pertaining to technology within classrooms managed directly by ITS.


Request creation or modification of network file shares.


If you do not see a form for your specific service request, use the General Telecom Request form for help


Request notarized transcript or diploma


Processing of course withdrawal


Request creation or modification to a Gift Acknowledgement in Colleague.


Request creation of a shared (delegated) email account.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance with Union College owned printers.


Request changes to Colleague screens and programs.


Request assistance with your Union College owned computer.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Request creation or modification of a Google Group.


Request creation or modification of a Colleague Report, Query, or XUQP.


Request creation or modification of a shared Google Calendar.


Request creation or modification of a Colleague computed column.


Request assistance with resetting your Okta Verify.


Process pass/fail form for students


Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.


Submit your questions, concerns or help requests regarding www.union.edu.


General registration help


Request assistance with a mobile device.