My Recently Visited Services
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Any request related to Accounts & Access not covered in other service request forms.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Steps to recover documents or files on either Zeus or UFiles network directories.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Request AV support for an event or conference.
Request assistance with your Union College owned computer.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request assistance with Union College owned printers.
For general help setting something up or getting access to a system.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Request new Software to be installed in a classroom or lab.
Request creation or modification of a Colleague Report, Query, or XUQP.