My Recently Visited Services

Request assistance purchasing technology equipment.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance with resetting your Okta Verify.


Request assistance with your Union College owned computer.


For all requests relating to file transfers.


The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).


Request changes to Colleague screens and programs.


Processing of course withdrawal


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Faculty, Dean or Program can request to update student advisor


General grading help


Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.


Ask any general HR questions here that do not fit into the other categories.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request notarized transcript or diploma


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


Ask any questions or submit corrections about the organization or team chart.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request new Software to be installed in a classroom or lab.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request software installation to a Union College owned and managed device


FERPA Consent to Release Educational Records Waiver