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Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request assistance purchasing technology equipment.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request to access to Google Additional Services
Request assistance with a virus and malware issue.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request creation or modification of a shared Google Calendar.
Faculty, Dean or Program can request to update student advisor
Any request related to Colleague not covered in other service request forms.
Modifying courses after the schedule has been published
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request creation of a shared (delegated) email account.