My Recently Visited Services
For general help setting something up or getting access to a system.
Any requests related to Business Objects or Tableau reporting tools.
Request to have your computer equipment moved or picked up to recycle.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Any request related to Accounts & Access not covered in other service request forms.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request creation or modification of network file shares.
Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process
Any request related to Colleague not covered in other service request forms.
Request assistance with Union College owned printers.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request assistance purchasing technology equipment.
Request creation or modification of a shared Google Calendar.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.