My Recently Visited Services
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Faculty, Dean or Program can request to update student advisor
Request AV support for an event or conference.
Request changes to Colleague screens and programs.
Request to access to Google Additional Services
Any request related to Accounts & Access not covered in other service request forms.
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request for adding users to a computer.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request assistance with your Union College owned computer.
Request to have your computer equipment moved or picked up to recycle.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
For support issues pertaining to technology within classrooms managed directly by ITS.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance purchasing technology equipment.