My Recently Visited Services
Request to have your computer equipment moved or picked up to recycle.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
For support issues pertaining to technology within classrooms managed directly by ITS.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with your Union College owned computer.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Processing change of minor form (including first time minor declaration
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Request AV support for an event or conference.
Ask any general payroll questions here that do not fit into the other categories.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request changes to Colleague screens and programs.
Request assistance with Union College owned printers.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request to access to Google Additional Services
Request for adding users to a computer.