My Recently Visited Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Request assistance with a virus and malware issue.
Any request related to Accounts & Access not covered in other service request forms.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request new Software to be installed in a classroom or lab.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
For general help setting something up or getting access to a system.
Processing of change of major form (including first time major declaration)
For support issues pertaining to technology within classrooms managed directly by ITS.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Request to access to Google Additional Services
Request software installation to a Union College owned and managed device
Processing change of minor form (including first time minor declaration
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Request assistance with Union College owned printers.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.