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Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request for adding users to a computer.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request to have your computer equipment moved or picked up to recycle.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request changes to Colleague screens and programs.
For general help setting something up or getting access to a system.
For support issues pertaining to technology within classrooms managed directly by ITS.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.