My Recently Visited Services

Any request related to Accounts & Access not covered in other service request forms.


Request assistance with resetting your Okta Verify.


Request assistance purchasing technology equipment.


Update course schedule term to term


Submit your questions, concerns or help requests regarding www.union.edu.


For general help setting something up or getting access to a system.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Assessment/review/processing of transfer credit


Request notarized transcript or diploma


FERPA Consent to Release Educational Records Waiver


Ask questions here about leave including topics like how to take leave or types of leave.


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Non-degree part time student registration


Request creation or modification of a Colleague Report, Query, or XUQP.


Ask questions here about pay periods or pay dates.


Steps to recover documents or files on either Zeus or UFiles network directories.


Request assistance with a virus and malware issue.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request creation or modification of network file shares.


When you don't know what else to do, click here!


Ask any general payroll questions here that do not fit into the other categories.


Request assistance with resetting your password.


Request to access to Google Additional Services


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Ask questions here about purchasing including topics like creating a requisition or supplier invoice request, viewing your purchase order balance or creating a return.