My Recently Visited Services

Request creation of a shared (delegated) email account.


Change of grade by faculty


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance with resetting your Okta Verify.


Request to access to Google Additional Services


Creation of a final exam schedule


Ask any general payroll questions here that do not fit into the other categories.


Request assistance purchasing technology equipment.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Ask any general HR questions here that do not fit into the other categories.


Ask questions here about journal entries.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.


Request creation or modification of a Google Group.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request assistance with your Union College owned computer.


Request an official transcript to self or third party


Any requests related to Business Objects or Tableau reporting tools.


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


Processing change of minor form (including first time minor declaration


For general help setting something up or getting access to a system.