My Recently Visited Services

Creation of a final exam schedule


General registration help


Assessment/review/processing of transfer credit


Student can receive credit for A Level courses per the Union College policies found on the Admisison website


General grading help


For general help setting something up or getting access to a system.


Modifying courses after the schedule has been published


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Ask questions here about purchasing including topics like creating a requisition or supplier invoice request, viewing your purchase order balance or creating a return.


Request new Software to be installed in a classroom or lab.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request assistance with a mobile device.


Request software installation to a Union College owned and managed device


Request creation of a shared (delegated) email account.


Request creation or modification of a Google Group.


Incomplete grade processing


Requests for increasing the capacity of a Google Shared Drive.


Non-degree part time student registration


Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Request assistance with resetting your Okta Verify.


Any request related to Colleague not covered in other service request forms.