My Recently Visited Services
For support issues pertaining to technology within classrooms managed directly by ITS.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Request to have your computer equipment moved or picked up to recycle.
Request to access to Google Additional Services
Submit your questions, concerns or help requests regarding www.union.edu.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
For general help setting something up or getting access to a system.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request creation or modification of network file shares.
Request changes to Colleague screens and programs.
Request AV support for an event or conference.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Modifying courses after the schedule has been published
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.