My Recently Visited Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
For general help setting something up or getting access to a system.
Request creation or modification of network file shares.
Request changes to Colleague screens and programs.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request creation or modification of a Colleague download file.
Request software installation to a Union College owned and managed device
Request new Software to be installed in a classroom or lab.
Request assistance with a virus and malware issue.
Request creation or modification to a Gift Acknowledgement in Colleague.
Request creation or modification of a Colleague Report, Query, or XUQP.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Any request related to Accounts & Access not covered in other service request forms.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.