My Recently Visited Services

Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.

Any request related to Accounts & Access not covered in other service request forms.

Request assistance with resetting your Okta Verify.

Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.

Registration for Study Abroad

Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.

If you do not see a form for your specific service request, use the General Telecom Request form for help

Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.

Non-degree part time student registration

Update parent guarding contact info

Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.

Request creation or modification of a shared Google Calendar.

Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.

Ask questions here about leave including topics like how to take leave or types of leave.

Any requests related to Business Objects or Tableau reporting tools.

Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.

General grading help

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.

Request creation or modification of network file shares.

Request new Software to be installed in a classroom or lab.

For all requests relating to file transfers.

Processing change of minor form (including first time minor declaration

The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).

Request assistance with Union College owned printers.