My Recently Visited Services

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request assistance with a virus and malware issue.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request an official transcript to self or third party


For general help setting something up or getting access to a system.


For support issues pertaining to technology within classrooms managed directly by ITS.


Any request related to Accounts & Access not covered in other service request forms.


Request AV support for an event or conference.


Request assistance with Union College owned printers.


Processing of change of major form (including first time major declaration)


Update course schedule term to term


FERPA Consent to Release Educational Records Waiver


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Any request related to Colleague not covered in other service request forms.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request assistance with resetting your Okta Verify.


Request creation or modification of network file shares.


Request new Software to be installed in a classroom or lab.


Request assistance with a mobile device.


Request to access to Google Additional Services


If you do not see a form for your specific service request, use the General Telecom Request form for help


Request to have your computer equipment moved or picked up to recycle.


Incomplete grade processing


Request creation or modification of a Google Group.