My Recently Visited Services
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Any request related to Colleague not covered in other service request forms.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request changes to Colleague screens and programs.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of a shared Google Calendar.
Request creation of a shared (delegated) email account.
Request assistance with a virus and malware issue.
Request assistance with Union College owned printers.
Request to access to Google Additional Services
Request assistance with your Union College owned computer.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request AV support for an event or conference.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).