My Recently Visited Services

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.

Request assistance purchasing technology equipment.

Request creation or modification to a Gift Acknowledgement in Colleague.

For general help setting something up or getting access to a system.

Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.

Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.

Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Request changes to Colleague screens and programs.

Request assistance with your Union College owned computer.

Request creation or modification of network file shares.

Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.

Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.

An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.

Request creation or modification of a Colleague Report, Query, or XUQP.

Request creation or modification of a shared Google Calendar.

Request creation or modification of a Google Group.

Request creation of a shared (delegated) email account.

Union College offers WiFi connectivity in most buildings on campus. We are also an EduRoam participant.

For support issues pertaining to technology within classrooms managed directly by ITS.

Request assistance with a virus and malware issue.

Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support.

Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.

Request assistance with resetting your password.

Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).

Request Audio Visual equipment for an event.