My Recently Visited Services

Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


Any request related to Colleague not covered in other service request forms.


Ask questions here about benefit plans including topics like coverage or how to make changes.


For general help setting something up or getting access to a system.


When you don't know what else to do, click here!


Request assistance with resetting your Okta Verify.


Request to access to Google Additional Services


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Change of grade by faculty


Ask any general HR questions here that do not fit into the other categories.


Any request related to Accounts & Access not covered in other service request forms.


Self Service navigation help


Request AV support for an event or conference.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request an official transcript to self or third party


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request assistance purchasing technology equipment.


Request creation of a shared (delegated) email account.


Request creation or modification of a shared Google Calendar.


Request creation or modification of a Google Group.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Request creation or modification of network file shares.


Request to have your computer equipment moved or picked up to recycle.