My Recently Visited Services

Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Request creation or modification of a shared Google Calendar.


For all requests relating to file transfers.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Request an official transcript to self or third party


Self Service navigation help


General grading help


When you don't know what else to do, click here!


Request assistance with resetting your password.


Request creation or modification of a Colleague Report, Query, or XUQP.


Request assistance purchasing technology equipment.


Request assistance with a mobile device.


Request creation of a shared (delegated) email account.


For general help setting something up or getting access to a system.


Request assistance with your Union College owned computer.


Request assistance with Union College owned printers.


Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.


Request assistance with resetting your Okta Verify.


Any request related to Accounts & Access not covered in other service request forms.


Ask any general HR questions here that do not fit into the other categories.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.