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Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Any requests related to Business Objects or Tableau reporting tools.


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


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Update course schedule term to term


Request software installation to a Union College owned and managed device


For support issues pertaining to technology within classrooms managed directly by ITS.


Submit your questions, concerns or help requests regarding www.union.edu.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request to have your computer equipment moved or picked up to recycle.


Request assistance with resetting your password.


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


AP test score review and processing


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


Ask questions here about purchasing including topics like creating a requisition or supplier invoice request, viewing your purchase order balance or creating a return.


Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization


Ask questions here about journal entries.


Ask questions here about financial reports including topics like transaction details or cost center reports.


Ask any general Finance questions here that do not fit into the other categories.


Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.