My Recently Visited Services

Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Processing of course withdrawal


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.


Request assistance with a virus and malware issue.


Assessment/review/processing of transfer credit


Registration for Study Abroad


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Request software installation to a Union College owned and managed device


Request creation or modification of a shared Google Calendar.


Self Service navigation help


Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support.


Request creation or modification of a Colleague Report, Query, or XUQP.


General registration help


Request assistance with resetting your password.


Update parent guarding contact info


Request assistance with resetting your Okta Verify.


Non-degree part time student registration


Request assistance with a mobile device.


Incomplete grade processing