My Recently Visited Services

Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.

Update course schedule term to term

Any requests related to Business Objects or Tableau reporting tools.

Ask questions here about leave including topics like how to take leave or types of leave.

Request AV support for an event or conference.

General grading help

Request creation or modification of a Colleague Report, Query, or XUQP.

Request notarized transcript or diploma

Request assistance with resetting your Okta Verify.

Change of grade by faculty

Request to access to Google Additional Services

Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.

The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).

Request assistance with a virus and malware issue.

Add/Drop processing

Request creation or modification of a Colleague computed column.

Non-degree part time student registration

Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.

Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.

Request new Software to be installed in a classroom or lab.

Processing of course withdrawal

Submit your questions, concerns or help requests regarding www.union.edu.