My Recently Visited Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Any request related to Accounts & Access not covered in other service request forms.
Any request related to Colleague not covered in other service request forms.
Processing of change of major form (including first time major declaration)
Processing change of minor form (including first time minor declaration
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
For general help setting something up or getting access to a system.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request creation or modification of network file shares.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Student can receive credit for A Level courses per the Union College policies found on the Admisison website
Request assistance purchasing technology equipment.
Request assistance with a virus and malware issue.
Request for adding users to a computer.
Request to have your computer equipment moved or picked up to recycle.
Request software installation to a Union College owned and managed device
Request assistance with Union College owned printers.