My Recently Visited Services

Request creation or modification of network file shares.


Any requests related to Business Objects or Tableau reporting tools.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request changes to Colleague screens and programs.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request assistance with Union College owned printers.


Request assistance with resetting your password.


Take a course at pre-approved institution


Request creation or modification of a Colleague download file.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request creation of a shared (delegated) email account.


Request assistance with a virus and malware issue.


Request creation or modification of a Colleague Report, Query, or XUQP.


Add/Drop processing


General registration help


Request creation or modification to a Gift Acknowledgement in Colleague.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request creation or modification of a shared Google Calendar.


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


For general help setting something up or getting access to a system.


Any request related to Accounts & Access not covered in other service request forms.


Request to have your computer equipment moved or picked up to recycle.


Request AV support for an event or conference.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.