My Recently Visited Services

Ask any general payroll questions here that do not fit into the other categories.


Request new Software to be installed in a classroom or lab.


Requests for increasing the capacity of a Google Shared Drive.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request assistance with a mobile device.


Assessment/review/processing of transfer credit


For general help setting something up or getting access to a system.


Request assistance with your Union College owned computer.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request to access to Google Additional Services


Request assistance with resetting your Okta Verify.


Any request related to Accounts & Access not covered in other service request forms.


Request creation or modification of a Colleague Report, Query, or XUQP.


Request assistance with resetting your password.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request changes to Colleague screens and programs.


Request notarized transcript or diploma


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request creation or modification of a Google Group.


Request creation or modification of a shared Google Calendar.


Student can receive credit for A Level courses per the Union College policies found on the Admisison website


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Ask questions here about pay periods or pay dates.