My Recently Visited Services
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request creation or modification of a Colleague download file.
Request to have your computer equipment moved or picked up to recycle.
Request changes to Colleague screens and programs.
For support issues pertaining to technology within classrooms managed directly by ITS.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Request assistance with a virus and malware issue.
Request assistance with your Union College owned computer.
Request assistance with Union College owned printers.
For general help setting something up or getting access to a system.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.