My Recently Visited Services

Ask questions here about journal entries.


Request assistance with your Union College owned computer.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


For general help setting something up or getting access to a system.


Request AV support for an event or conference.


Change of grade by faculty


Any request related to Accounts & Access not covered in other service request forms.


For support issues pertaining to technology within classrooms managed directly by ITS.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


For all requests relating to file transfers.


Request assistance with resetting your Okta Verify.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Student can receive credit for A Level courses per the Union College policies found on the Admisison website


General registration help


Non-degree part time student registration


Request creation or modification of a shared Google Calendar.


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Take a course at pre-approved institution


Faculty, Dean or Program can request to update student advisor


Request creation of a shared (delegated) email account.


Processing of change of major form (including first time major declaration)


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request creation or modification of a Google Group.