My Recently Visited Services
Request new Software to be installed in a classroom or lab.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Request assistance purchasing technology equipment.
For general help setting something up or getting access to a system.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request assistance with Union College owned printers.
Request creation or modification of a shared Google Calendar.
Request to access to Google Additional Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Request changes to Colleague screens and programs.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request creation or modification of network file shares.
Request to have your computer equipment moved or picked up to recycle.