My Recently Visited Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
For support issues pertaining to technology within classrooms managed directly by ITS.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request AV support for an event or conference.
Any request related to Accounts & Access not covered in other service request forms.
If you do not see a form for your specific service request, use the General Telecom Request form for help
For general help setting something up or getting access to a system.
Any request related to Colleague not covered in other service request forms.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request assistance with your Union College owned computer.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request to access to Google Additional Services
Request assistance purchasing technology equipment.
Request creation of a shared (delegated) email account.
Request creation or modification of a shared Google Calendar.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request creation or modification of network file shares.
Request to have your computer equipment moved or picked up to recycle.
Request changes to Colleague screens and programs.