My Recently Visited Services
Student can receive credit for A Level courses per the Union College policies found on the Admisison website
For general help setting something up or getting access to a system.
For support issues pertaining to technology within classrooms managed directly by ITS.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Any request related to Accounts & Access not covered in other service request forms.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request assistance purchasing technology equipment.
Request for adding users to a computer.
Request changes to Colleague screens and programs.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Modifying courses after the schedule has been published