My Recently Visited Services

Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Processing of course withdrawal


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.


Request assistance with a virus and malware issue.


Assessment/review/processing of transfer credit


Request assistance purchasing technology equipment.


Registration for Study Abroad


Request software installation to a Union College owned and managed device


Request creation of a shared (delegated) email account.


Request creation or modification of a shared Google Calendar.


Self Service navigation help


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


Request creation or modification of a Colleague Report, Query, or XUQP.


General registration help


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request assistance with resetting your password.


Update parent guarding contact info


Request assistance with resetting your Okta Verify.


Request assistance with a mobile device.


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.