My Recently Visited Services
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Ask questions here about financial reports including topics like transaction details or cost center reports.
Request assistance with a virus and malware issue.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request assistance purchasing technology equipment.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
For general help setting something up or getting access to a system.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request creation or modification of a Colleague computed column.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request assistance with Union College owned printers.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Any request related to Accounts & Access not covered in other service request forms.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.