My Recently Visited Services
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Any request related to Colleague not covered in other service request forms.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
For general help setting something up or getting access to a system.
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance with a virus and malware issue.
Requests for increasing the capacity of a Google Shared Drive.
Request software installation to a Union College owned and managed device
Request creation or modification of a Colleague Report, Query, or XUQP.
Submit your questions, concerns or help requests regarding www.union.edu.
Request creation or modification to a Gift Acknowledgement in Colleague.
Any request related to Accounts & Access not covered in other service request forms.
For support issues pertaining to technology within classrooms managed directly by ITS.
Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request assistance with your Union College owned computer.
Request creation or modification of a Colleague computed column.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Processing change of minor form (including first time minor declaration
Processing of change of major form (including first time major declaration)