My Recently Visited Services
Request AV support for an event or conference.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Request creation of a shared (delegated) email account.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Modifying courses after the schedule has been published
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Ask any general payroll questions here that do not fit into the other categories.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Requests for increasing the capacity of a Google Shared Drive.
Request new Software to be installed in a classroom or lab.
For general help setting something up or getting access to a system.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.