My Recently Visited Services

Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request software installation to a Union College owned and managed device


For general help setting something up or getting access to a system.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance purchasing technology equipment.


Processing of change of major form (including first time major declaration)


Incomplete grade processing


Change of grade by faculty


Any request related to Colleague not covered in other service request forms.


Request to access to Google Additional Services


Request assistance with resetting your Okta Verify.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request creation or modification of a Colleague Report, Query, or XUQP.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request creation of a shared (delegated) email account.


Request creation or modification of a shared Google Calendar.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Request creation or modification of a Google Group.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Request creation or modification of network file shares.


Request to have your computer equipment moved or picked up to recycle.


Request changes to Colleague screens and programs.


Update course schedule term to term


Assessment/review/processing of transfer credit