My Recently Visited Services
Request creation or modification of a Colleague download file.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request creation or modification of network file shares.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request new Software to be installed in a classroom or lab.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Request assistance with a virus and malware issue.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Student can receive credit for IB courses per the Union College policies found on the Admisison website
Any requests related to Business Objects or Tableau reporting tools.