My Recently Visited Services
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Any request related to Accounts & Access not covered in other service request forms.
Request to access to Google Additional Services
Request creation or modification of a shared Google Calendar.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Request assistance with your Union College owned computer.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Modifying courses after the schedule has been published
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Request changes to Colleague screens and programs.
Request software installation to a Union College owned and managed device
Any requests related to Business Objects or Tableau reporting tools.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
For general help setting something up or getting access to a system.
Request assistance purchasing technology equipment.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.