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For general help setting something up or getting access to a system.
Ask any general payroll questions here that do not fit into the other categories.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Request for adding users to a computer.
Request to access to Google Additional Services
Request assistance with your Union College owned computer.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request changes to Colleague screens and programs.
Request AV support for an event or conference.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance purchasing technology equipment.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
For support issues pertaining to technology within classrooms managed directly by ITS.
Student can receive credit for A Level courses per the Union College policies found on the Admisison website