My Recently Visited Services

Ask any questions or submit corrections about the organization or team chart.


Request creation or modification of a shared Google Calendar.


Submit your questions, concerns or help requests regarding www.union.edu.


Request AV support for an event or conference.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request to access to Google Additional Services


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Process pass/fail form for students


Request creation or modification of a Google Group.


Any request related to Accounts & Access not covered in other service request forms.


For support issues pertaining to technology within classrooms managed directly by ITS.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request an official transcript to self or third party


FERPA Consent to Release Educational Records Waiver


Request assistance with your Union College owned computer.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Update parent guarding contact info


Ask questions here about benefit plans including topics like coverage or how to make changes.


Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization


The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).


For general help setting something up or getting access to a system.


Request assistance with resetting your password.


Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.