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General grading help


Processing of change of major form (including first time major declaration)


Incomplete grade processing


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Request an official transcript to self or third party


The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).


Ask questions here about pay periods or pay dates.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request to access to Google Additional Services


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


For support issues pertaining to technology within classrooms managed directly by ITS.


Take a course at pre-approved institution


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Ask any general HR questions here that do not fit into the other categories.


Request assistance with your Union College owned computer.


Request creation of a shared (delegated) email account.


Ask questions here about leave including topics like how to take leave or types of leave.


Request changes to Colleague screens and programs.


Request assistance with Union College owned printers.


Process pass/fail form for students