My Recently Visited Services

Request assistance with resetting your Okta Verify.


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


When you don't know what else to do, click here!


Request AV support for an event or conference.


Request notarized transcript or diploma


Any request related to Accounts & Access not covered in other service request forms.


Request creation or modification of a Google Group.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


For general help setting something up or getting access to a system.


Request to have your computer equipment moved or picked up to recycle.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request new Software to be installed in a classroom or lab.


Request changes to Colleague screens and programs.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request assistance with your Union College owned computer.


For support issues pertaining to technology within classrooms managed directly by ITS.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request to access to Google Additional Services


Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request creation of a shared (delegated) email account.


Request assistance with resetting your password.


Ask questions here about benefit plans including topics like coverage or how to make changes.