My Recently Visited Services

Request changes to Colleague screens and programs.

Any request related to Colleague not covered in other service request forms.

Any request related to Accounts & Access not covered in other service request forms.

For general help setting something up or getting access to a system.

Student can receive credit for IB courses per the Union College policies found on the Admisison website

Request creation of a shared (delegated) email account.

Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.

Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.

Request assistance with your Union College owned computer.

Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.

For all requests relating to file transfers.

Change of grade by faculty

General grading help

An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.

Ask questions here about benefit plans including topics like coverage or how to make changes.

Request creation or modification of a Colleague Report, Query, or XUQP.

Update course schedule term to term

Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.

Request creation or modification of a Colleague computed column.

Any requests related to Business Objects or Tableau reporting tools.

Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process

Non-degree part time student registration

Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more