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Request changes to Colleague screens and programs.


Request assistance with resetting your password.


Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process


Processing of course withdrawal


Request creation or modification of a Colleague Report, Query, or XUQP.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request creation or modification of a Google Group.


Assessment/review/processing of transfer credit


Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.


Ask questions here about leave including topics like how to take leave or types of leave.


Request to access to Google Additional Services


Self Service navigation help


Request creation or modification of a Colleague download file.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Request assistance purchasing technology equipment.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


Request assistance with a virus and malware issue.


Process pass/fail form for students


Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice or paying a guest speaker.


Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.