My Recently Visited Services
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request AV support for an event or conference.
Request changes to Colleague screens and programs.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Ask questions here about benefit plans including topics like coverage or how to make changes.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request creation or modification of a Colleague computed column.
Submit your questions, concerns or help requests regarding www.union.edu.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
For support issues pertaining to technology within classrooms managed directly by ITS.
Student can receive credit for A Level courses per the Union College policies found on the Admisison website
Any request related to Colleague not covered in other service request forms.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request assistance with your Union College owned computer.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation or modification of network file shares.