My Recently Visited Services
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Request to have your computer equipment moved or picked up to recycle.
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request assistance with a virus and malware issue.
Request creation or modification of network file shares.
Any request related to Colleague not covered in other service request forms.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request for adding users to a computer.
Request creation of a shared (delegated) email account.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
For general help setting something up or getting access to a system.
Modifying courses after the schedule has been published
Request software installation to a Union College owned and managed device