My Recently Visited Services
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Requests for increasing the capacity of a Google Shared Drive.
Request creation or modification of a Colleague computed column.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Processing of change of major form (including first time major declaration)
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
For general help setting something up or getting access to a system.
Request changes to Colleague screens and programs.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of network file shares.