My Recently Visited Services
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
For general help setting something up or getting access to a system.
Request to have your computer equipment moved or picked up to recycle.
For support issues pertaining to technology within classrooms managed directly by ITS.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation or modification of a Colleague download file.
Request assistance purchasing technology equipment.
Request assistance with Union College owned printers.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Ask any general payroll questions here that do not fit into the other categories.
Request to access to Google Additional Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request new Software to be installed in a classroom or lab.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Request assistance with a virus and malware issue.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization