My Recently Visited Services

Request to access to Google Additional Services


Request assistance purchasing technology equipment.


Request new Software to be installed in a classroom or lab.


For general help setting something up or getting access to a system.


Any request related to Accounts & Access not covered in other service request forms.


Request creation or modification of a Colleague download file.


The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).


Request software installation to a Union College owned and managed device


Request creation or modification of a Colleague computed column.


Request assistance with a virus and malware issue.


Any requests related to Business Objects or Tableau reporting tools.


Any request related to Colleague not covered in other service request forms.


Request creation or modification of a shared Google Calendar.


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.


When you don't know what else to do, click here!


Request assistance with Union College owned printers.


Request AV support for an event or conference


Request to have your computer equipment moved or picked up to recycle.


Steps to recover documents or files on either Zeus or UFiles network directories.


Request creation or modification of a Colleague Report, Query, or XUQP.


Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).