My Recently Visited Services

Ask questions here about benefit plans including topics like coverage or how to make changes.


Request changes to Colleague screens and programs.


For support issues pertaining to technology within classrooms managed directly by ITS.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request to access to Google Additional Services


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request new Software to be installed in a classroom or lab.


Request notarized transcript or diploma


Creation of a final exam schedule


Request assistance with resetting your password.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Update course schedule term to term


Change of grade by faculty


Update parent guarding contact info


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Ask any general HR questions here that do not fit into the other categories.


Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request assistance with your Union College owned computer.


Request creation or modification of a Google Group.


For general help setting something up or getting access to a system.


Ask questions here about journal entries.