My Recently Visited Services

Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


Request assistance with your Union College owned computer.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


For support issues pertaining to technology within classrooms managed directly by ITS.


Request creation or modification of a shared Google Calendar.


Request creation or modification of a Google Group.


Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Any request related to Accounts & Access not covered in other service request forms.


Request assistance with Union College owned printers.


Request assistance with resetting your password.


Creation of a final exam schedule


Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.


General grading help


Processing change of minor form (including first time minor declaration


Processing of change of major form (including first time major declaration)


Request new Software to be installed in a classroom or lab.


Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more


Request creation of a shared (delegated) email account.


Request creation or modification of network file shares.


Request assistance purchasing technology equipment.