My Recently Visited Services
For general help setting something up or getting access to a system.
Request changes to Colleague screens and programs.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of network file shares.
Request creation of a shared (delegated) email account.
Request assistance with Union College owned printers.
Request new Software to be installed in a classroom or lab.
Student can receive credit for A Level courses per the Union College policies found on the Admisison website
Ask any general payroll questions here that do not fit into the other categories.
Request assistance purchasing technology equipment.
Request creation or modification of a shared Google Calendar.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.