My Recently Visited Services
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request creation or modification of a Colleague computed column.
Steps to recover documents or files on either Zeus or UFiles network directories.
Request assistance purchasing technology equipment.
For general help setting something up or getting access to a system.
Request assistance with your Union College owned computer.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Any request related to Accounts & Access not covered in other service request forms.
Request new Software to be installed in a classroom or lab.
Request assistance with Union College owned printers.
Request for adding users to a computer.
For support issues pertaining to technology within classrooms managed directly by ITS.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request to access to Google Additional Services
Any requests related to Business Objects or Tableau reporting tools.
Request to have your computer equipment moved or picked up to recycle.