My Recently Visited Services
Request assistance with Union College owned printers.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Request creation or modification of a shared Google Calendar.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with a virus and malware issue.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request new Software to be installed in a classroom or lab.
Processing of change of major form (including first time major declaration)
Request assistance with your Union College owned computer.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request for adding users to a computer.
Request to have your computer equipment moved or picked up to recycle.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Request to access to Google Additional Services
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Request assistance purchasing technology equipment.
Request creation of a shared (delegated) email account.