My Recently Visited Services
Request creation or modification of network file shares.
Request assistance with Union College owned printers.
Request changes to Colleague screens and programs.
Ask questions here about time tracking and absence requests including topics like how to submit an absence request, submit your hours for approval or how to cancel a request.
Request creation or modification of a shared Google Calendar.
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Request to have your computer equipment moved or picked up to recycle.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request creation of a shared (delegated) email account.
For general help setting something up or getting access to a system.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Any request related to Accounts & Access not covered in other service request forms.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Request for adding users to a computer.