My Recently Visited Services
Request to access to Google Additional Services
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
For general help setting something up or getting access to a system.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Submit your questions, concerns or help requests regarding www.union.edu.
Request assistance with Union College owned printers.
Request assistance purchasing technology equipment.
Request creation of a shared (delegated) email account.
Request creation or modification of a shared Google Calendar.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Request creation or modification of network file shares.