My Recently Visited Services
For general help setting something up or getting access to a system.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Request assistance with a virus and malware issue.
Request assistance purchasing technology equipment.
Request software installation to a Union College owned and managed device
Request creation of a shared (delegated) email account.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request creation or modification of a Colleague Report, Query, or XUQP.