My Recently Visited Services
For general help setting something up or getting access to a system.
Request assistance with Union College owned printers.
An unchanging IP address may be requested and assigned upon approval for various needs. ie. Monitoring devices, Cameras, special projects.
Request creation or modification of a shared Google Calendar.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Any request related to Accounts & Access not covered in other service request forms.
Request creation or modification of network file shares.
Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.
Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.
Request creation or modification of a Colleague download file.
Request to have your computer equipment moved or picked up to recycle.
Request changes to Colleague screens and programs.
For support issues pertaining to technology within classrooms managed directly by ITS.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Request assistance with a virus and malware issue.