My Recently Visited Services
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request assistance with Union College owned printers.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Union College ITS provides access to many network segments (vlans). These are segmented by location and purpose. A request can be made for a network jack to be reassigned to a different VLAN in order to gain correct access for the user and device.
Union College Telecom can provide conference phones, conference bridges, and other services to help with audio conferencing.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request for new DNS (Dynamic Name Service) records, changes or updates to exiting records or removal of DNS records.
Request creation or modification of a Colleague Report, Query, or XUQP.
Request creation or modification to a Gift Acknowledgement in Colleague.
Ask any general Finance questions here that do not fit into the other categories.
Request assistance purchasing technology equipment.
Faculty, Dean or Program can request to update student advisor
Any request related to Colleague not covered in other service request forms.