Service Description
Information Technology Services (ITS) provides assistance with resolving issues caused by virus and malware on Union College-owned PC and Mac computers. The virus/malware symptoms listed below are common signs of a computer infected with a virus, malware, or spyware. We will do best to remove viruses and malware, however in more extreme cases we will need to re image your computer.
Slow performance or frequent computer crashes? Even a small amount of malware on a system can slow down computing and crash your system because it operates in the background, sapping hard drive and memory resources
- Unexplained Computer Behavior
Spyware can cause some unexplained computer behavior, especially for your browser. Some common changes in behavior include: mysterious new toolbars you can’t delete, unexplained changes to homepage settings, and suspicious search results.
- Interruptions from Pop-ups and Spam
While many pop-ups and emails from reputable companies are safe, the adware programs that generate illegitimate pop-ups are capable of installing spyware to hijack your browser.
Authorized Users
- Faculty
- Staff
- Student Workers
Support
For more information, please contact the Help Desk at 518.388.6400 or helpdesk@union.edu