Alerts & Updates

Introductory video about our new ticketing system

Information Security Awareness Training 

Information Technology Services (ITS) and GreyCastle Security are offering Security Awareness Training.   On April 17th  (held in Old Chapel) and April 18th (held in Reamer Campus Auditorium)  GreyCastle will be conducting several one-hour long security awareness sessions.  This session has been updated with current IT security information.  ITS is strongly recommending that faculty and staff attend the training.

Please register for Security Awareness Training by clicking on "Security Awareness Training Registration" below:

Security Awareness Training Registration

Session One:                 10:00am – 11:00am

Session Two:                 12:50pm – 1:45pm

Session Three:              2:00pm – 3:00pm                  



We look forward to seeing you there!

Help Desk

ITS Help Desk Hours 

Monday 8:30 AM to 4:54 PM
Tuesday 8:30 AM to 4:54 PM
Wednesday 8:30 AM to 4:54 PM
Thursday 8:30 AM to 4:54 PM
Friday 8:30 AM to 4:54 PM

Please contact us for assistance at 518.388.6400.

Systems Maintenance

Systems may be unavailable during these times.

Tuesday 4:00 AM - 8:00 AM
Wednesday 4:00 AM - 8:00 AM
Thursday 4:00 AM - 8:00 AM
Sunday 6:00 AM - 12:00 PM