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    1. Knowledge Base
    2. Telephone, Cellular, & Voicemail
    3. Voicemail Support
    4. Voicemail Support

    Voicemail Support

    Tags Phone Code Security Reset Voicemail Passcode Check Greetings Mobile App

    These articles will help you access and effectively use your campus voicemail, and apply to all campus Cisco VOIP phones.
    (Clicking on a link will open a PDF file.)

    Administering your Voicemail using your phone:

    Image: Voicemail button

    • Setting Up Your New AVST Mailbox
    • Resetting Your Voicemail Security Code
    • Record Your Standard Greeting
    • Record Your Busy Greeting
    • Record Your Out-of-Office Greeting
    • How to Set Your Out-of-Office Greeting
    • How to Check Your Voicemail Box from Another Phone
    • How to Leave a Message Directly into Another Voice Mailbox
    • CallXpress Quick Reference Guide

    Web PhoneManager:

    • Introduction to Web PhoneManager
    • Recording Greetings in Web PhoneManager
    • Deleting Messages in Web PhoneManager
    • Accessing Web PhoneManager from Off Campus using VPN
      • How to Use the VPN Client
    • Enabling Voicemail to Email on your Voice Mailbox

    Voicemail Mobile App:

    • Voicemail Mobile App Setup for Android
    • Voicemail Mobile App Setup for iPhone
    • Voicemail Mobile App for Android - Recording Greetings
    • Voicemail Mobile App for iPhone - Recording Greetings

     

    Check here for general information and user guides for your VOIP phone.

    If you need assistance, please contact the office of Telecommunications at 518.388.6411 or telecom@union.edu.

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    Details

    Article ID: 54549
    Created
    Mon 5/28/18 11:32 AM
    Modified
    Wed 11/4/20 4:56 PM

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