Popular Services
Request AV support for an event or conference.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request to access to Google Additional Services
For support issues pertaining to technology within classrooms managed directly by ITS.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Any request related to Colleague not covered in other service request forms.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Request creation or modification of a shared Google Calendar.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Request changes to Colleague screens and programs.
Processing of change of major form (including first time major declaration)
Request creation or modification of a Colleague download file.
Request assistance purchasing technology equipment.
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.