Instructions for using voicemail on your campus phone. If you do not see an article for your issue, please call Telecommunications at extension 6411 or email us at telecom@union.edu.

Articles (12)

Setting Up Your Unity Connection Voice Mailbox

Instructions on completing the set up of your voice mailbox in Unity Connection.

Record Your Standard Greeting

Step-by-Step instructions for recording your Standard Greeting.

Record Your Busy Greeting

Step-by-Step instructions for recording your Busy Greeting.

Record Your Alternate (Out of Office) Greeting

Step-by-Step instructions on recording your Alternate Greeting.

How to check Your Voice Mailbox from any Phone

Step-by-Step instructions on how to check your Unity Connection Voice Mailbox from any phone.

How to send a message directly into another Voice Mailbox

Step-by-Step instructions on how to send a message directly into another Voice Mailbox.

Cisco Unity Connection Quick Reference Guide

This document contains the phone menu guide for the Cisco Unity Connection voicemail system.

Accessing Your Voice messages through Unity Web Inbox

Step-by-Step instructions on accessing your voice messages through Unity Web Inbox.

Unity Web Inbox - Resetting Your Voice Mailbox PIN

Step-by-Step instructions on how to reset your voice mailbox PIN through Unity Web Inbox.

Unity Web Inbox - Enable or Disable Voicemail to Email

Step-by-Step instructions on how to enable or disable the voicemail to email feature through Unity Web Inbox.

Accessing Your Voice messages using the Jabber App (Android/iOS)

Step-by-Step instructions on accessing your Voice messages using the Jabber App (Android/iOS)

Accessing Your Voice messages using the Jabber Softphone (PC/Mac)

Step-by-Step instructions on accessing your Voice messages using the Jabber Softphone (PC/Mac)