Service Description:
Information Technology Services has standard computer configurations that are supplied to faculty and staff. There is a choice of platform (Windows or Macintosh) and form factor (desktop or laptop). If your hardware needs cannot be met with one of our standard configurations, we will work with you to find an appropriate solution.
ITS also supports software applications such as the Microsoft Office applications, the Adobe Creative Suite applications, SPSS, SAS, Mathematica, and others. You should check with ITS before you decide to purchase any software and find out whether or not we already maintain licenses for the product that you are interested in purchasing. If we do not already have licenses for the product, we will work directly with vendors to get the best pricing possible.
All college-owned computers are managed through a systems management utility (Dell KACE), which has the ability to remotely push out patches and software applications.
Authorized Users:
- Faculty
- Staff
- Students (with a faculty sponsor)
Requirements:
In order to use the Request Help button, you must currently be affiliated with Union College.
Documentation:
More information For guidelines to scheduling an electronic classroom, please review the Classroom Technology Support Policy for Special Events.
Support:
For more information, walk in to the Learning Environments Office Suite in Steinmetz 110 or call x-7007.