Popular Services

Request AV support for an event or conference


General registration help


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Any request related to Accounts & Access not covered in other service request forms.


Any request related to Colleague not covered in other service request forms.


Self Service navigation help


For all requests relating to file transfers.


Modifying courses after the schedule has been published


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.


For support issues pertaining to technology within classrooms managed directly by ITS.


Request creation or modification of a shared Google Calendar.


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request creation or modification of network file shares.


Request to access to Google Additional Services


Request creation of a shared (delegated) email account.


Add/Drop processing


Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.


Request creation or modification of a Colleague Report, Query, or XUQP.


Request an official transcript to self or third party


Request creation or modification of a Colleague computed column.


Request creation or modification of a Colleague download file.


Student can receive credit for A Level courses per the Union College policies found on the Admisison website


Incomplete grade processing