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Here are the quick reference guides with the more commonly used features and functions of Cisco (VOIP) Telephones. To determine what model Cisco phone you have, press the settings button on your phone (looks like a gear), scroll and select Phone Information tab. You will see the model number preceded by CP-XXXX. Hit the return key then exit tab to get to the home screen.
If you need assistance, please contact the office of Telecommunications at 518.388.6411 or telecom@union.edu.