Unity Web Inbox - Resetting Your Voice Mailbox PIN

1.  Open a web browser window and navigate to:

https://voicemail.union.edu/inbox

You will be redirected to the Otka login page. Enter your Union username (only the first part of your email, not including the @union.edu) and your Union password.

*Note* You must be on the Union network to access, otherwise you must connect to the Union VPN first, which can be found on the ITS website.

Connect to VPN:

2.  When you login, on the top left menu, click Settings.

A new window should open to your Personal Options.

3.  Mouseover Passwords and click Change PIN.

4.  Enter your new PIN (must be at least 4 digits) and click Save.

Your PIN has been changed and you can close the browser window.