Using Pre-assigned Breakout Rooms in Zoom

Summary

Learn how to handle missing and/or unassigned participants when you have created preassigned breakout rooms in Zoom.

Body

Image: Zoom logo

 

 

ZOOM allows you to pre-assign breakrooms prior to your meeting.

 

 

 

Follow the instructions provided here to set up your Zoom Breakout Rooms:

https://support.zoom.us/hc/en-us/articles/360032752671-Pre-assigning-participants-to-breakout-rooms?flash_digest=b1cd088629ef903dfdd2c77e95ea463d5fb93c24

 

The following instructions walk you through what to do if you have missing participants/students, and/or unassigned participants/students in your breakout rooms.

 

 

Missing Participants/Students

 

 

If you see that your assignments are missing participants in the Breakout rooms and [Open All Rooms] is not clickable:

 

 

 

 

Image: Zoom choosing Recreate and then Recover to pre-assigned rooms

 

Click on [Recreate]

and choose [Recover to pre-assigned rooms].

 

 

Image: Zoom choosing Yes at a prompt

 

 

Then click [Yes] at the promp:

 

 

This will re-assign participants according to your breakout room setup.

 

 

 

Unassigned Participants/Students

 

Participants/Students must be signed into Zoom for them to be pre-assigned.

Unassigned participants can happen if a participant was omitted during the pre-assignment breakout room setup or if a participant leaves (i.e. internet down) and then comes back into the meeting.

Image: Zoom unassigned student alert for pre-assigned rooms

If there are asassigned students Zoom will alert you.

 

Click on [More]

 

Image: Zoom - choosing Breakout Room - Unassigned

and then choose [Breakout Room - Unassigned].

 

 

 

 

Image: Zoom - assigned unassigned students to a breakout room

 

Click [Join] next to the Breakout room and enter the unassigned participant's name. 

Do this until there are no unassigned participants.

 

 

 

 

 

 

 

 

Information attributed to Stony Brook University | Division of Information Technology


If you are having difficulty or you have unanswered questions, please contact the Help Desk through the ITS Service Catalog or call (518) 388-6400.


 

 

 

 

 

Details

Details

Article ID: 105414
Created
Wed 4/15/20 1:31 PM
Modified
Wed 1/13/21 4:57 PM