Turning Off MAC Randomization - iOS Devices

Step 1

On the home screen select SETTINGS.

 

Step 2

 

Under SETTINGS select Wi-Fi.

 

Step 3

 

Next to the wi-fi that you wish to connect to (in this case union), press the blue INFO button.

 

Step 4

After selecting the blue INFO button, scroll down to Private Address and tap the switch to turn OFF.

Once you do so, you will be presented with a dialog box - press the Rejoin button and you will be placed back on the network properly.

 


If you are having difficulty or you have unanswered questions, please contact the Help Desk through the ITS Service Catalog or call (518) 388-6400.


 

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Details

Article ID: 119702
Created
Wed 11/4/20 9:06 AM
Modified
Wed 11/18/20 10:47 AM