My Recently Visited Services

Request AV support for an event or conference.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Incomplete grade processing


Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


Request assistance with Union College owned printers.


Modifying courses after the schedule has been published


Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.


Update parent guarding contact info


Processing of course withdrawal


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Request creation or modification of network file shares.


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


For general help setting something up or getting access to a system.


Any request related to Accounts & Access not covered in other service request forms.


FERPA Consent to Release Educational Records Waiver


Request an official transcript to self or third party


Request changes to Colleague screens and programs.


AP test score review and processing


Request assistance with a mobile device.


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


Request to have your computer equipment moved or picked up to recycle.