Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with your Union College owned computer.
Submit your questions, concerns or help requests regarding www.union.edu.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request creation of a shared (delegated) email account.
Any requests related to Business Objects or Tableau reporting tools.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request changes to Colleague screens and programs.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request creation or modification of network file shares.
Request to have your computer equipment moved or picked up to recycle.
Union College has partnered with Boldyn Networks to provide high-speed internet access through the residential network with 24/7 customer support.
Request assistance purchasing technology equipment.
Request assistance with Union College owned printers.
Ask any general payroll questions here that do not fit into the other categories.
Request AV support for an event or conference.
Ask any general Finance questions here that do not fit into the other categories.
Request software installation to a Union College owned and managed device