Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Request assistance with Union College owned printers.
Request changes to Colleague screens and programs.
Request assistance purchasing technology equipment.
Submit your questions, concerns or help requests regarding www.union.edu.
Request software installation to a Union College owned and managed device
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
For support issues pertaining to technology within classrooms managed directly by ITS.
Request to access to Google Additional Services
Request to have your computer equipment moved or picked up to recycle.
Request creation of a shared (delegated) email account.
Request creation or modification of network file shares.
Any request related to Colleague not covered in other service request forms.
Request AV support for an event or conference.
Nexus is a learning management system (LMS) that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.
Request assistance with your Union College owned computer.
Union College provides voicemail for Faculty, Staff and Departments. Access for personal mailboxes is through campus phones, calling in remotely, via web access or through a mobile device app.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Any requests related to Business Objects or Tableau reporting tools.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).