Popular Services
Request AV support for an event or conference.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.
Request to access to Google Additional Services
Any request related to Colleague not covered in other service request forms.
For general help setting something up or getting access to a system.
For support issues pertaining to technology within classrooms managed directly by ITS.
Any request related to Accounts & Access not covered in other service request forms.
Request creation or modification of a Colleague download file.
Request creation or modification of a shared Google Calendar.
Request changes to Colleague screens and programs.
Request creation of a shared (delegated) email account.
Request for adding users to a computer.
Request assistance with Union College owned printers.
Modifying courses after the schedule has been published
Request creation or modification of a Colleague Report, Query, or XUQP.
Requests for increasing the capacity of a Google Shared Drive.
Processing of change of major form (including first time major declaration)